THE COMPANY
MasterCard International is a global payments company with one of the most recognized and respected brands in the world. The two interlocking circles symbolize a promise of quality, which has been incorporated into the distinctive logos of each of our brands to communicate the complementary relationships among them. We manage a full range of payment programs and services, including MasterCard credit cards, MasterCard debit cards, Maestro on line and offline debit cards, Cirrus ATM cash access and related programs.
The Global Service Center (GSC)
Located in St. Louis, the Global Service Center of MasterCard provides 24-hour assistance / services to cardholders and members / financial institutions all over the world. A large percentage of our representatives, approximately 80%, are at least bilingual. Some representatives even speak as many as five languages. The GSC supports over 26 languages.
GSC’s role is:
-To provide emergency assistance to cardholders, canceling credit and debit MasterCards, providing emergency cards or emergency cash advances.
-To support the relationship between members / financial institutions and cardholders, addressing the correct department for customer requests.
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